Last updated: June 7, 2026 · Version 2.1
These Terms of Service ("Terms") govern your use of InstaPreview, operated by InstaArch, LLC ("InstaPreview," "we," "us," or "our"). By accessing or using our website and services, you agree to these Terms. If you do not agree, do not use the service.
InstaPreview provides a pre-submission, advisory review of plans and drawings intended to help identify potential corrections and code-compliance issues before you submit to a governing authority. The service is a planning aid and does not guarantee any outcome.
It is a guide, not a guarantee. Our algorithm reviews the materials you provide and flags potential issues, but it may not identify every correction a reviewer could raise, and it may flag items that a particular jurisdiction does not ultimately require. We do not warrant that any review is complete or exhaustive, or that following it will result in approval. Building codes, amendments, and their interpretation vary by location and change over time, and every plan-review, permit, and approval decision rests solely with the applicable local governing authority (the Authority Having Jurisdiction). You are responsible for confirming all requirements with, and obtaining all approvals from, that authority. See our Disclaimer for further limitations.
You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of the information you provide and for maintaining the confidentiality of your account credentials and all activity under your account.
How the service works. InstaPreview is automated software. Licensed architecture and engineering professionals tune, calibrate, and improve the algorithms, but no human reviews individual submissions. Each review is generated programmatically based on the files you upload and the code-compliance rules configured for the applicable jurisdiction.
You agree not to misuse the service, including by uploading content you do not have the right to share, attempting to disrupt or gain unauthorized access to our systems, or using the service for any unlawful purpose.
Pricing for the service is shown on our website and applies as described at the time of purchase. Current plans: Single Report ($49, 1 scan, up to 40 pages); 5-Pack ($100); 10-Pack ($185); 25-Pack ($400); Firm ($999/month or $9,588/year, 65 scans/month, up to 60 pages); Enterprise (custom pricing). Fees are due as set out at checkout.
Refund policy — single scans. A single-scan purchase is non-refundable once scan processing has begun. Once the service starts generating your review, the service is considered delivered.
Refund policy — scan packs. A scan pack (5-Pack, 10-Pack, or 25-Pack) is non-refundable in full once any scan from that pack has been initiated. Prepaid scans are non-refundable even if unused, except where non-waivable consumer-protection law in your jurisdiction requires a refund of unused, never-initiated credits.
Refund policy — subscriptions. Subscription fees for the current billing period are non-refundable. Cancelling your subscription stops future renewals but does not entitle you to a refund for the current period or any prior period. Any refund, if granted at our discretion, is capped at one (1) month of subscription fees. You will retain access through the end of your paid term.
No chargebacks on delivered services. By purchasing, you agree not to initiate a chargeback, payment dispute, or charge reversal with your bank or card issuer for any service that was delivered as described. If you have a billing concern, contact us first at info@instaarch.com and we will work in good faith to resolve it.
Chargebacks. If you initiate a chargeback, dispute, or reversal for a service that was delivered as described, you agree that (a) you remain liable for the full amount originally charged, and (b) you will also reimburse us for all costs we incur as a result, including chargeback fees, payment-processing fees, administrative and collection costs, and our reasonable attorneys' fees and legal costs in responding to or recovering on the dispute. We may also suspend or terminate your account and pursue any other remedy available to us at law or in equity. This provision survives termination of your account.
Your content. You retain ownership of the plans, drawings, and files you upload ("Your Content").
License you grant us. By uploading Your Content, you grant InstaArch, LLC a worldwide, royalty-free, perpetual, irrevocable license to host, store, reproduce, process, and create derivative works from Your Content and the reports we generate from it, in order to (a) provide the service to you, and (b) operate, develop, train, evaluate, and improve our algorithms, models, and services. We may retain copies of uploaded files and generated reports indefinitely for these purposes. Where we use Your Content to train or improve our models, we use it internally and do not publish or sell Your Content itself. You represent that you have all rights necessary to grant this license, including for any third-party or client information contained in Your Content.
Our content. The InstaPreview platform, software, algorithms, and materials are owned by us or our licensors and are protected by law. You may not copy, modify, reverse engineer, or create competing products from them.
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, complete, or exhaustive, that it will detect every issue, that items it flags are in fact required by your jurisdiction, or that any review is accurate. We do not guarantee approval by any governing authority. Final authority over every plan-review and permit decision rests with the applicable local governing body.
To the fullest extent permitted by law, InstaArch, LLC, its members, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, projects, permits, or business opportunities, arising out of or related to your use of or inability to use the service, any review or report, any reliance on the service, or any delay, denial, or correction by a governing authority — whether based in contract, tort, negligence, strict liability, or any other theory, and even if we have been advised of the possibility of such damages. Our total aggregate liability for all claims arising out of or related to the service will not exceed the greater of the amount you paid us for the service in the twelve (12) months preceding the claim, or five hundred U.S. dollars ($500). Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.
You agree to indemnify and hold harmless InstaArch, LLC from any claims, damages, or expenses arising from your use of the service or your violation of these Terms.
We may suspend or terminate your access at any time for violation of these Terms or for any lawful reason. You may stop using the service at any time.
These Terms are governed by the laws of the State of South Dakota, without regard to its conflict-of-laws rules. Subject to the arbitration provision below, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in South Dakota, and you consent to their jurisdiction.
Please read this section carefully — it affects your legal rights.
Any dispute, claim, or controversy arising out of or relating to these Terms or the service ("Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will take place in South Dakota or, at your election, by remote/video proceeding, and judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. You and InstaArch, LLC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.
Opt-out. You may opt out of this arbitration agreement by sending written notice to us at info@instaarch.com within thirty (30) days of first accepting these Terms. If any portion of this section is found unenforceable, the remainder will continue to apply, except that the class action waiver is non-severable.
We may update these Terms from time to time. Continued use after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms? Contact us at info@instaarch.com, (605) 305-0754, or 5013 S Louise Ave, Unit 693, Sioux Falls, SD 57108.